Frequently Asked Questions
I'm unable to find my tickets!
You may have your ticket confirmation email resent to you by visiting the following link: https://www.tix123.com/tix123/resend.cfm
Is there a special ticket required for Girls Night Out or Saturday Night Out?
No. A regular admission tickets will get you in to any of our themed nights.
Are there multiple day tickets?
No. A multi-day ticket is not available at this time.
Where can I park?
Click Here for parking and directions.
How long does it take to see the show?
It can take 2 to 3 hours to see the entire show. If you prefer to visit the show during non-peak hours, we recommend coming during the evening hours on Saturday or Sunday.
Do you have wheelchairs or motorized scooters available for rent?
No, however you are welcome to bring your own if needed.
Can I bring a pet?
No. Animals/pets are not permitted in the MCC without prior approval of Show Management and MCC Management, including move-in and move-out times. Working guide and service animals trained to perform a specific task for an individual with a disability are welcomed.
Can I bring my own food into the show?
No. Food and drink will be available for purchase.
Are shopping carts, wagons, and strollers permitted?
Small pull-behind or push carts are permitted. Grocery-size carts and wagons are NOT permitted. Strollers are permitted. Please note that the aisles will be crowded.
I'm looking for a specific vendor. How do I know if they will be at the show?
Yes.
Click Here to search our exhibitor list by name or category.
Click Here to search our exhibitor list by name or category.
Is there a way to reach a vendor I saw at the show?
Yes. You may request more information via their online exhibitor listing.
Click Here to search our vendor list by name or category.
Click Here to search our vendor list by name or category.
I've already been to the show this year and would like to return a product. Do I have to pay again?
No. When you get to the show, check in at will-call with the product you would like to return. One ticket will be provided to the individual returning the product.
Do the bars and concessions at the Iowa Event Center take cash?
No, all the bars and concessions at the Iowa Events Center are cashless as of 9/1/22 and only take credit or debit cards.
Are there any hotel discounts at area hotels?
Yes. We have negotiated discounted rates at the following hotels:
Des Moines Marriott Downtown
700 Grand Avenue
Des Moines, IA 50309
515.245.5500
Link to reserve your room for $143/night coming soon.
Discount Deadline is 4pm CST, Tuesday, October 22nd, 2024
Is parking available?
Yes. Parking is $12 per day. Please visit the following for further details regarding parking at the Iowa Event Center, Directions / Parking | Iowa Events Center.